Account Manager
About the role:
As an Account Manager, you’ll manage client portfolios, drive revenue growth, and build long-term relationships. You’ll identify upsell opportunities, lead negotiations, and align strategies with internal teams. Ensuring customer satisfaction, onboarding new partners, and analyzing market trends will be key to expanding client relationships and maintaining a competitive edge.
Key responsibilities:
● Manage a portfolio of clients, maximizing revenues across all internal business verticals
● Manage up-sell towards existing customers (up-selling new markets and products);
● Take ownership of commercial negotiations and other supporting activities with respective customers;
● Build relationships and long-term strategic cooperation with assigned accounts;
● Provide ongoing analysis to customers and internal stakeholders;
● Deliver on agreed revenue targets;
● Work with internal stakeholders closely;
● Onboarding new partners to our platform;
● Work towards achieving the individual targets and reaching the department KPIs;
● Gathering business requirements for your product(s);
● Prioritizing the requirements based on the input of stakeholders;
● Working closely with the technical teams to guarantee the quality of your product(s);
● Traveling regularly to customers, and to events.
Key skills & experience:
● At least 2+ years’ experience working in a similar position in the iGaming industry;
● Knowledge of iGaming markets and the latest trends in the industry;
● Experience in managing key accounts with specific experience in delivering growth;
● Passionate about sales and online gaming in general -slots, table games, live dealer, sports betting and country-specific variants;
● Strong at building meaningful relationships, have great negotiation, decision making and problem-solving skills;
● Strong data analytical skills;
● Confidence in representing the company at industry events, networking functions, and with senior stakeholders;
● Have sound commercial acumen, understanding of ROI and analytical approach is considered a plus;
● Ability to work closely with cross functional teams (developers, QA, business stakeholders, etc);
● Excellent verbal and written communication skills in English;
● Knowledge of promotions and marketing.
